# 1009· STATE BANK OF INDIA v. SHYAMA DEVI

- **Citation:** [1978] 3 S.C.R. 1009
- **Court:** Supreme Court of India
- **Decided:** 1978-05-05
- **Case number:** Civil Appeal No. 2476 of 1968
- **Source:** https://unisonlegal.in/judgment/supreme-court-of-india/1009-state-bank-of-india-v-shyama-devi-7448
- **Pages:** 14

## Headnote

-
1009·
STATE BANK OF INDIA
v.
SHYAMA DEVI
May 5, 1978
(R. S. SARKARIA, N. L. UNTWALIA AND P. S. KAILASAM, JJ.).
Vicarious liabilily.-··Legal principle which gorerns the 1:icario11s1liability of
an .employer for the loss caused to a customer thro11gh the niisdefneanour or
negligence of an enlp[oyee.
B'
The respondent opened a Savings Bank Account being No. 90001 with the
appellant's predecessor, the ln1perial Bank of India at its Allahabad Branch,
having·been introduced io the B3nk by one Kapil Deo Shukhla, an employee
of the bank and a close neighbour of the resprndent and a friend of her husband, C
Bhz.g\vati P;asud.
On a suspicion about the entries in the respondent'i- Vass
Book- made by the employees of the Bank; which had been confirming, and
ratifying them from time to tiffie, the respondent sent a notice dated August. 13,
1948 to tl].e defendant bank:
The appellant bank replied by its letter dated
14-8-1948 explaining the·. deposit of several items making up to Rs. 1932-2-0
anj denied the alleged dep.O$i1s of Rs. 105, Rs. 4000, Rs. 8000/- •nd Rs. JOO/-
sa\'I ..to have been deposite_d through Kapil Dev Shukla.
On .November, 30,
1948, the respo,ndent file.ct: a suit iri forma pauperis for the recovery of Rs.
15,54]-10 As. iogether wiili pendente lite and future interest from the appellant's
predeCessors.
The Trial Court found, except for the items of Rs. 105 and
Rs. 4000/ - entered in the pass-book the respondent had deposited other amounts
_ mentioned in it and ·that the bank was bound by those entries. Holding that
the rules were strictly enforced by the bank and if the bank had accerted an
amount larger than the sum of Rs. 5,000/- in contravention of its Rules,
the respondent was not debarred from claiming sllch deposit, the Trial Court
decreed the respon(jen't'S. su.it (in respect of t\vo items) for Rs. 10,040-10 As.
togCther with simple intere~t on this amount from January 1st 1946 to August
E~
14,,1947@ Rs. 1-8-0 per cent per annum and fro~ August 15, 1947 to Decen10er,
194-8 nt RS. 7% per annum. lt v:as further ordere'd that the respondent would'.
get sin1plc interest on the decretal amount
after dedu.:ting
Rs. 1986-2·-As.
which have been paid during the pendency of the suit, at 6% per annu1n.
Proportionate costs was also awarded to the respondent.
Aggrieved by the·
said Jord~rs.,. tb-e bank appealed: to the Allahabad High Court- and the respondent
filed· crosS objections in respect of the amount of Rs. 4,000/- and Rs. 105/-
disalldwed by the Trial Court. The High Court. on reappreciation of the evidence
dismissed the bank's appeal and allowed the
respondent's
cros5
objections
decreeing the suit for Rs. 14145-10 annas together with simple interest thereon
from January 1, 1946 to August 14, 1947@ Rs. 1-8-0 % 'per annum and from
August-15, 1941 to·Decemb~r 1. 1948 at 6% per annum: lt w~-i.s further directed
that respondei:i.t' could get pendente lite simple interest from_ the appellant on
the decretal amount at 6% per annum and as the an1ount of Rs. 1,986-2~0 had'
been paid to the ret>porldent on September, 1950 it would be deducted from
the total amount found due to the respondent and the decrctal an1ount :-;caled
down pro tarito.
Allowing the defendant's .appe~I by certificate_and dismissing the plaintiff's·
claim \v.ith regard to Rs. ll ,000/ - (consisting of iten1s . of Rs. 4,000/- plu!I
Rs; 7 ,000/-) and interest thereon, the Court
1-IELD : ( 1) The legal principle which governs the vic~rious liability nf an
employer fQr the loss caused. to a customer through the inis1emeanour or
neglig_ence of an employee are.: (a) The. employer is not liable for 1he act
of the servant if the cause of the loss or dan1age aros.e without his actual fault
· H.
or pdvity or Without the fault or neglett of his t1gents or servants in the course
of. their employrQent; (b) the daw~ge complained of must be shown to haYe
been caused by any wrongful act of his servant fir agent done \Vithin the scope
or course of the servant or agell'fs r

## Text

_Characters 0–39,773 of 42,878. This is a partial read: ask again with offset=39773 for what follows._

-
1009·
STATE BANK OF INDIA
v.
SHYAMA DEVI
May 5, 1978
(R. S. SARKARIA, N. L. UNTWALIA AND P. S. KAILASAM, JJ.).
Vicarious liabilily.-··Legal principle which gorerns the 1:icario11s1liability of
an .employer for the loss caused to a customer thro11gh the niisdefneanour or
negligence of an enlp[oyee.
B'
The respondent opened a Savings Bank Account being No. 90001 with the
appellant's predecessor, the ln1perial Bank of India at its Allahabad Branch,
having·been introduced io the B3nk by one Kapil Deo Shukhla, an employee
of the bank and a close neighbour of the resprndent and a friend of her husband, C
Bhz.g\vati P;asud.
On a suspicion about the entries in the respondent'i- Vass
Book- made by the employees of the Bank; which had been confirming, and
ratifying them from time to tiffie, the respondent sent a notice dated August. 13,
1948 to tl].e defendant bank:
The appellant bank replied by its letter dated
14-8-1948 explaining the·. deposit of several items making up to Rs. 1932-2-0
anj denied the alleged dep.O$i1s of Rs. 105, Rs. 4000, Rs. 8000/- •nd Rs. JOO/-
sa\'I ..to have been deposite_d through Kapil Dev Shukla.
On .November, 30,
1948, the respo,ndent file.ct: a suit iri forma pauperis for the recovery of Rs.
15,54]-10 As. iogether wiili pendente lite and future interest from the appellant's
predeCessors.
The Trial Court found, except for the items of Rs. 105 and
Rs. 4000/ - entered in the pass-book the respondent had deposited other amounts
_ mentioned in it and ·that the bank was bound by those entries. Holding that
the rules were strictly enforced by the bank and if the bank had accerted an
amount larger than the sum of Rs. 5,000/- in contravention of its Rules,
the respondent was not debarred from claiming sllch deposit, the Trial Court
decreed the respon(jen't'S. su.it (in respect of t\vo items) for Rs. 10,040-10 As.
togCther with simple intere~t on this amount from January 1st 1946 to August
E~
14,,1947@ Rs. 1-8-0 per cent per annum and fro~ August 15, 1947 to Decen10er,
194-8 nt RS. 7% per annum. lt v:as further ordere'd that the respondent would'.
get sin1plc interest on the decretal amount
after dedu.:ting
Rs. 1986-2·-As.
which have been paid during the pendency of the suit, at 6% per annu1n.
Proportionate costs was also awarded to the respondent.
Aggrieved by the·
said Jord~rs.,. tb-e bank appealed: to the Allahabad High Court- and the respondent
filed· crosS objections in respect of the amount of Rs. 4,000/- and Rs. 105/-
disalldwed by the Trial Court. The High Court. on reappreciation of the evidence
dismissed the bank's appeal and allowed the
respondent's
cros5
objections
decreeing the suit for Rs. 14145-10 annas together with simple interest thereon
from January 1, 1946 to August 14, 1947@ Rs. 1-8-0 % 'per annum and from
August-15, 1941 to·Decemb~r 1. 1948 at 6% per annum: lt w~-i.s further directed
that respondei:i.t' could get pendente lite simple interest from_ the appellant on
the decretal amount at 6% per annum and as the an1ount of Rs. 1,986-2~0 had'
been paid to the ret>porldent on September, 1950 it would be deducted from
the total amount found due to the respondent and the decrctal an1ount :-;caled
down pro tarito.
Allowing the defendant's .appe~I by certificate_and dismissing the plaintiff's·
claim \v.ith regard to Rs. ll ,000/ - (consisting of iten1s . of Rs. 4,000/- plu!I
Rs; 7 ,000/-) and interest thereon, the Court
1-IELD : ( 1) The legal principle which governs the vic~rious liability nf an
employer fQr the loss caused. to a customer through the inis1emeanour or
neglig_ence of an employee are.: (a) The. employer is not liable for 1he act
of the servant if the cause of the loss or dan1age aros.e without his actual fault
· H.
or pdvity or Without the fault or neglett of his t1gents or servants in the course
of. their employrQent; (b) the daw~ge complained of must be shown to haYe
been caused by any wrongful act of his servant fir agent done \Vithin the scope
or course of the servant or agell'fs rn1ploy1nerit, even if the
v.-·rongful <ict
1010
SUPREME COURT REPORTS
(1978] 3 S.C.R.
A
a1nountccl to a crime; and (c) a master i:; liable for h:s servants fnJ.·1d perpetrated in the course of master's business ,vheth'!r the fr:i.n::I wao;; for thl' 1naster's
benefit or not, if it was committed by the servant in the course of his en1ployment.
There is no difference in the liability of the master for wrongs whether for fraud
or any other wrong committed by a servant in the course of his employment
and it is a question of fact in each case whether it was committed in the course
of the employment. [1015 G-H, !016 A, 1017 A-CJ
_B
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11
LCeslz Rh·er Tea Co. Ltd & Ors. v. British India Steanl _i\la1·igation Cn. Ltd.,
[1966] 3 All E.R. 593; Lloyd v. Grace Smith & Co., [1912] A.C. 636 and
lJniled A_frila Co. Ltd. v. Saka Owoada, [19551 A.C. 130 referre:l to.
(2) In the instant case, the appellant bank was not liable to n1ake good
the Joss of Rs. 7,000/- (part of Rs. 8,000/- entry) caused to the respondent by
-(
the act of K. D. Shukla. \vho was act~ng as an agent of the rlaintifl-rc$po1i- ~
d£·nt and not within_ the -scope of his employment With the bank. ·Nor could
the fact that false and fictitious
entries to cover his
fraud
¥:ere
made_. by
Shukla in the pass-book of the respondent and in the ledger account of Bhagwati \
Prasad and Sons make the embezzlement committed bv Shuk'a an act com-
.___
n1itted i•1 the course of his employmen• with the Bank. [1022 E-G]
(b) The cheque for Rs. 7000-/- drawn by Bhag,vati Prasad was ·not hari<led
over in the normal course of business in the defendant-bank for transfer to
respondent's account in the regular manner. K. D. Shukla instead of depoSiting
•
the cheque \Vith the bank, as per the letter dated 7-10-1946 addressed to the
l
bank manipulated to appropriate it himself.
In such a situation, the act which
caused the loss to the respondent could not be said to have been con1mitted by
Shllkla in the course of his emoloyment '\\'ith the bank.
At the most it could
be said that the fact of his being an ernoloyee of the bank and a friend of
Bhagwati Pru'i~•i gave him an opportunity to commit the fraud. [I 022 ·a;· D-El
Lresh River Tea Cn. Ltd. & Ors. v. Br'tish India Stea1n Jl.lar'gation Co. I td.,
[1966] 3 All E.R. 593 followed.
( c) The onus was on the plaintiff to sho\v that she paid th? amount• to an
.cn1ployee of the bank and was received bv that employee in the course of
emoloyment.
The false and fraudulent entry Rbont the deposit of Rs. 4000/-
in the pass book could not shift the onus t'J the bank to prove the contrary.
The alleged deposit of Rs. 4000/w bv cro~sed cheque on 17w9w45 is not suoported
bv the testimony of Bhagwati Prasad. There 'vris no entrv in the cash scroil and
fl'1 rPceint was produced in token of deposit. Th:: entry is obviouSly false. f1019
C, H, 1020 A]
CIVIL APPELLATE JURISDICTION : Civil Appeal No. 2476 of 1968.
From the Judgment and Decree order dated 3-3-6"- of the Allahabad High Court of Judicature at Allahabad in First Appeal No. 343
of 1952.
Y. S. Chitale, J. S. Arora, Ashok .Grover and G. K. R Chowdry ""!(
for the Appellant.
- -
--- -- · ---~- .~,
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S. P. Bhargava and M. V. Goswami for the Respondent.
· ~ 1·
The Judgment of the Court was delivered by
SARKARIA, J.-This appeal on certificate is directed against a
judgment and decree, dated March 3, 1964, of the High Court of
.Judicature at Allahabad. It arises out of these circumstances :
On September 17, 1945, the respondent opened a Savings Bank
Account, being No. 9001,
with
the
appellant's predecessor,
the
Imperial Bank of India at its Allahabad Branch.
She was introduced
to the Bank by one Kapil Deo Shnkla, who was an employee of the
Bank, and admittedly a close neighbour of the respondent and .a
friend of her husband, Bhagwati Prasad.
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s: B: I.y: ,_S~WAMA JlE.VI .(Sarkar)a, J.)
',,_,.\Ori Noxember .;!O, ,19.48, the ,responde!lt made .a petition i!' f()T!':'fl
· _payn~ris Jor,the {ecq~ery of ;Rs. J5,5:i7 /10/- tcige\hei 1vil\l R.~'!efe!'te
· }i(e and fu:ure interest ,from the Imperial Bank.
This pellt1on was
> 'later register;:d as a regular suit in 1950 ... :rhe pl~intiff's '.ca~e. as
;pleaded, was as follows :
.
·
The plaintiff had, apart }r'?!n 1,932/.2/- .f!dmitted ,PJ. the defen-
·dand-Bank, the under-noted amounts which were ·deEoS1ted ·by· her
:from time to tinie' with the ·Bank:·
· ,,. · "
· ·
..
Rs.
105 -
do;posited on September 17, 1945
Rs. 4000 -
deposited on September 17, 1945
Rs. 8000 -
deposited--on December 7, 1945
·Rs. -100 :-
dep0sited on June 20, -1946
··
;Rs. 12205
::These amounts were entered· in the respondent's Pa~s Book. by the
•employees of the.Bank which had been confirming' and ratifying those
-~ .entries from time to time.
·
·
·
·
·
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Paragraph 3 of the plaint is material.
_It may be extracted
"There was a ix:rmanent clerk named Kapil Dea Shukla
in the .employ of the defendant. Bank,. who. exercised· much
.influence on other. emp!Oyees of the. Bank· and ·used ' to
·work at dilkrent counters: The "Bank viewed: his actions
with approval and acted with negligence. The· plaintiff as
,)Veil as other constituents regarded .him, as
an . employee
·and· a responsible person of the ,Bank· and quite. often used
to hand over the money and letter of instructions to him,
while this clerk nsed to obtain the signature 'of the officer on
the Pass Book as usual. The plaintiff used,to ,believ<> that, the
money .had ,been deposited ,and she was satisfied. on perusal
. of the Pass Book. She had never ·any occasion
for
suspicion n
' .
.
In August 1946, the plaintiff's husband .felt some suspicion in
.the Bank's affairs. She thereupon .sent .a notice, .dated August 13,
·1948:to the defendant Bank. The Bank. replied by -letter, ,dated
August 14, 1948, in which it.accepted the deposit of.Rs .. 1,932/-.and
.d.Onicd the deposit .and payment of the <four items .detailed . above .
'The defendant-Bank was , responsible• for the acts .and . omissions of
:its employees which they did during their service, .and jf , Shukla or
any other employee of the Bank had committed embezzlement and
-defrauded. the plaintiff, . the ·Bank was responsible for making good
·that loss.
·
·
·
·
The defendant-Bank in its written statement admitted that Kapil
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Deo Shukla _was one. of. its employees a_nd he. used to work at the
. counter, .but not at the Savings _Bank counter, where the Savings
,account of,the plaintiff was dealt.with. Sh11kla was no,lo!lger.in the
Jl ·
,service of the .Bank. 'fhe:Bank further'pleaded that the amount. of
_Rs. 12,205/-, as .detailed above, ,was never d\'posited with it, nor
•
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1012
. SUPREME COURT REPORTS
[J978J 3 S.C.R .
'
· A
were the alleged deposits constituting this amount ·ever coiifirmed or
•ratified by it • . The Bank further stated that only an aggregate amount
cf Rs. 1,932/- had been deposited by the respondent on the diverse
dates, as indicated below :
. ..._
B
c
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Rs.
50.
Rs.
400
Rs. 432
- -Rs: 1000
Rs.
50
I
deposited on September· 17, 1945
deposited on January 31, 1946
deposited on February 4, 1946
deposited on April 23, 1946
deposited on July 23, _1946
The Bank - further . averred that . the plaintiff was in trod need tothe Bank by the sa"d Kapil Deo· Shukla. who was her. close neighbour.-
and a fast friend of her husband, Bhagwati Prasad, and that if the·
plaintiff-respondent selected him as her agent· or
instrument
for
depositing money in the Bank and he had defrauded her, or if Kapil
Deo Shukla actmg in collusion with her husband, -- showed
wrong
amounts in her Pass Book, the Bank was noLliable for any Joss.
that might have accrued to her.
I>--.
The parties went io trial on these bases ~
(1) Did the plaintiff deposit with the
defendant
the·
various sums of money mentioned in Para 4 of the
plaint ?
(2) Ar~ these amounts mentioned in the plaintiff's Pass.
Book ? If so, is the defendant bound by the entries
therein ?
( 3) Did the plaintiff ~ke any deposit in contravention
of any rule -of the Bank ? If so, to what effect?
On Issues (1) and (2); ihe trial court found that, except for the
items of Rs~· 105/- and Rs. 4,000/- entered ~n the Pass Book, the
respondent had deposited the other amounts mentioned in it and that
the Bank was bound by those entries. Pn Issue No. (3), if was
held that the Rules were not strictly enforced by the Bank, and if
the Bank had accepted an amount larger than the sum of Rs. 5,000/-
in contravention of its Rules, the respondent was not debarred from.
claiming such deposit.
•
In the result, the trial court, on July 8, 1952, decreed the res-~
pondent's suit (in respect of two items) for Rs. ,10,040/40/-; to- -
gether with simpfo interest on this amount from January 1, 1946
to August 14, 1947 @ Rs. 1/8/C per cent per annum, and from
-'<-
August 15, 1947 to December 1948 @-Rs. 1/-/- per cent per annum ..
H
It was furtbor ordered that the respondent would get simple interest."
on the decretal amount (after deducting Rs. 1,986/2/-
which • had
been paid during the pcndency of the su:t) @ 6% per annum. ·Proportionate costs were also awarded to th~ respondent,
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s. B. ;. l'. SHYAMA DEVI (Sarkuria, !.)
Aggrieved, the Bank carried an appeal to the High Court of
Judicature at Allahabad, and the respondent filed cross-objections in
respect of the amounts of Rs. 4,000/- and Rs. 105/-, disallowed
by the trial court..
The High Ccurt observed that the disputed amount of Rs. 8,000/-
shown in the Pass Book consisted of two items, the bigger of which
was an amount of Rs. 7 ,000 /- in the form of a cheque drawn by
Bhagwati Prasad on the account of Bhagwati Prasad
&
Sons
in
Bharat Bank Ud., Allahabad, and that Bharat Bank paid the amount
of the cheque to Dass Bank Ltd., A'llahabad, who credited it to the
account of Lala Babu alias Kapil Deo Shukla, the aforesaid employee
of the Imperial Bank.
On these premises, the High Court found
that the amount of the cheque was not actually deposited, first, in the
account of Bhagwati Prasad & Sons, nor later in the Savings Account
of the respondent, and that Kapil Deo Shukla had fraudulently taken
the money of the cheque and credited it in his own account in the
Dass Bank Ltd.,
Alrahabad.
"Therefore, the respondent had to
suffer because of the action of Kapil Deo Shukla, an employee of the
Imperial Bank.''
Repelling the contention of the appellant-Bank, the High Court
held on the basis of the evidence of the appellant's witnessesMahadeo Prasad and Narbada Prasad-that "it could not be said
that Kapil Deo Shukla was not acting in the course of his employment
in the Bank".
A
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Regarding the entry of Rs. 100/- the High Court held that the
initials against this entry purporting to he of L. Anthony, had not
E
been proved to be forged inasmuch as L. Anthony had not been
examined, and that ii any fraud had been committed by Kapil Deo
Shukla, the Bank was liable for the same.
In respect of the disputed deposit of Rs. 4,000/-, the High Court
held that the appellant had not disproved the statement of Bhagwati
Prasad by having the accountant of the Calcutta National Bank sumF
moned with the accounts relating to Bhagwati Prasad, and as such,
r
it did not see any reason to disbelieve Bhagwati Prasad's statement
that the cheque for Rs. 4,000/- was given to the Bank on September
10, 1945, to open a Savings Bank account in the name of the responclent, and that ii K D. Shukla cashed that cheque, also, and had
•
the amount deposited in his own account, the respondent could not
,
be made to suffer for the fraud committed by Kapil Deo Shukla in the
G
course of his employment in the Bank.
With regard to the item of Rs. 105 /- also, the High Court accepted Bhagwati Prasad's statement that amount had been deposited by
him on September 7, 1945.
The High Court dismissed the Bank's appeal and allowed the
plaintiff-respondent's cross-objections, decreeing the suit for Rs.
14,145/10/-, together with simple interest thereon from January 1,
1946 to August 14, 1947 at the rate of Rs. 1/8/- per cent per annum
H
1014
SUPREME COURT REPORTS
Jl978j 3 $.C.R.
A
and from August 15, 1947 to December I, 1948 at 6 per cent per
annum. It was further directed that the respondent could get pe11dente /itse simple interest from the appellant on the dccretal amount
at 6% per annum. As the amount of Rs. 1,986/2/- had been paid
to the respondent on September 16, 1950, it would be deducted from
the total amount found due to the respondent and the decretal amount
scaled down pro tanto. Costs of both the courts were also awarded to
H
the respondent.
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Hence, this appeal by the Bank on a certificate granted by the
High Court under Article 133 of the Constitution read w:th sections
109 and 110 of the Code of Civil Procedure.
Dr. Y. S. Chitale, appearing for the appellant, contends that the
respondent's case, as laid in the plaint. was that tbo plaintiff had
entrusted K. D. Shukla, who was their friend, with moneys from time
to time for depositing in her Savings Bank account.
In such a Gituatio'n, K. D. Shukla could not be said to have been acting in due course
of his employment er an agent of the Bank but only as an agent of
the respondent, and· if K. D. Shukla did not deposit those amounts
as directed by the plaintiff, but misappropriated the same and to cover
up his fraud made false entries in the Pass Book, the Bank was no:
liable.
Strcs; has been laid on the fact that the disputed amounts
were never delivered by cheque or otherwise at the Bank's counter.
In this connection, reliance has been plac•cd on th principles enuncia:-
ed in Leesh River Tea Co., Ltd. & Ors. v. British India Steam Navigation Co., Lid.('); Ruben and Laden burg v. Great Fingall('); and
Morris v. C. W. Martin & Sons Ltd.(')
As against the above, Mr. Bhargav submits that tho.; entries in the
Pass Book showing the deposit of these amounts in the Savings Bank
account of the plaintiff, had admittedly been made by K. D. Shukla,
when he was an employee of th•c Bank.
It is poi'nted out that there
is evidence on the record to show that this K. D. Shukla had manipulated the accounts of three other depositors, also, and the Bank
had reimbursed those constituents for thF loss, and here is no reason
why a discriminatory treatment should have been meted out to the
plaintiff. It is argued that evidence on the reccrd suggests that K. D. ~
Shukla could be called upon to hdp other clerks, also, in transactions .r.
with the Bank; that there could be no collmion between Bhagwatl
Prasad and K. D. Shukla. became no man in his senses, would collude
G with another to cause delit-:rate monetary loss to himself or his wife.
It is emphasised that according to the statement of Bhagwati Prasad,
the cheque for Rs. 4.000/- drawn by Bhagwati Prasad on the account
of Bhagwati Prasad & Sons for transfer to •he account of the plaintiff,
was handed over bv him at tho Bank's counter.
With regard to all
the disputed items, it is urged that the entries in the Pass Book showing
thes~ deposits in the plaintiff's accounts were, prima facie,
sufficient
H
(ll [1966] 3 Ail E.L.R.593.
12) [1904-07] All E.L.R 460.
(3) [1965] 2 All E.L.R. 725.
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s. B. J. v. SHY AMA DEVI (Sark aria, ,/.)
lO l 5
to establish the plaintiff's claim and cast liability on 1hc appellant.
A\
Our attcntio'n has also been drawn to the entries in th•c Bank's ledger
showing the deposit of this amount of Rs. 4,000/- in the account ot
the plaintiff. It is maintained that if K. D. Shukla or any other employee of the Bank made th<sc entries falsely in the Pass Book or Ill
the Ledger, the plaintiff could not be made to s'Uffer and 1hat the Bank
would for that fraud committed by the Bank's employees in tho course
of their cmployme'nt, be liable.
It is contended that in the face of
Bl
the entries in the Pass Book, the burden had shifted on the Bank to
show, how it was not liable to make good the loss.
At the outset, it may be noted that the case of the plaintiff, as
adumbrated in the plaint, was different from what was sought to bo
made out at the trial. It will bear repetition that in the plaint, it was
pleaded that the plainiiff "quite often used to hand over th;, money
c·
and letter of i'nstructions to him (K. D. Shukla), while this Clerk
used to obtain the signatures of the oflicer on the Pass Book as usual.
Th·" plaintiff used to believe that the money had been deposited and
she was satisfied about such deposits on perusal of the Pass Book.
She had never any occ~sion for suspicion" before August 1946.
At the trial, the plaintiff herself did not appear in the witness-box,
Dl
inst•zad, her husband Bhagwati Prasad appeared as a wL'ness.
His
version was that it was he, and not his wife, who used to hand over
the money and letter of instructions for deposit of the same in the
plaintiff\5 Savings Bank account; and that he had
deposited
the
amounts in cash or ch•eque at the counter behi'nd which, at the same
table, K. D. Shukla and one other clerk worked.
Contrary to the
case set up in the plaint, Bhagwati Prasad went to the length of saying
F.
that he did not send or deposit through K. D. Shukla any money in his
wife's account with the defendant Bank. He equivocated even with
regard to the paten'. fact that it was K. D. Shukla who had introduced
the plaintiff and identified her signature on the Account Opening
Form submitted to the Bank. He denied that the plaintiff ever
sent
. her Pass Book to the Bank for completion through K. D. Shukla a'nd
the latter used to return the same to her after completion. H;, howF
ever, conceded :
"If he was present in the Bank, I may hav•c deposited
or paid some amount through him."
At this juncture, the witness was confronted with the contents of paragraph 3 of the plaint.
Thereupon, he admited that what was stated
th•,rein was correct.
Bhagwati Prasad further admitted tha: K. D.
Shukla was residing four or five houses away from his house a'nd he
was known to the witness for the past I 0 or J 1 years.
.
Before dealing with the contentions canvassed, it would be useful
iC; notice the settled le~al principles which govern the vicarious liability
ot an employer for. the loss caused t~ a customer through the misdemeanour or negligence of an employee.
The first of these principles is that the employer is not .liable for
the act of the servant if the Cause .Of the loss or damages arose without
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SUPREME COURT REPORTS
ll'!JXI :\ s.c.~
his actual fault or privily and without the fault or neglect of his agents
of servants in the course of their employment. This princ;ple is best
illustrated by the decision of the House of Lords in Leesh River Tea
Cc., Ltd. & Ors. v. British llldia Steam Navigation Co., Ltd. (supra).
The facts of that case were that dming her voyage a ship called at an
intermediate port to discharge part of her original cargo and load some
fresh cargo. The shipowners engaged a stevedore company to disclmrge and load.
A servant of the stevedore company stole a brass
plate, \vhich was a cover that could be ren1oved to give access to a
storm valve.
lts removal rendered !he ship unseaworthy as sea water
could enter when the ship rolled.
The resulting hole in the ship was
concealed by part of the fresh cargo loaded.
On her voyage after
leaving the port the ship encountered heavy weather.
Water entered
through the hole rnd damaged part of the original cargo.
In au action
for damages by the owners of the damaged cargo, the shipowners contended that they were excepted from liability by Art. IV. Rule 2(q)
of the Hague Rules, because the cause of the damage arose without
their actual fault or privily and "without the fault er neglect of the
agents or servants" of the shipowners.
Dealing with this argument, Danckwerts, L.J. observed (at page
597) :
"It seems to me that the vital point in the case is whether
the theft of the brass plate was made by the stevedore, at
Port Sudan, in the course of his employment by the shipowners.
He was to be regarded as the agent of the shipowners for the purpose of unloading and
loading cargo.
There is no doubt that this gave him the opportunity to efiect
the theft of the plate; but the stevedore was concerned with
cargo and not with the ship or parts of the ship.
When he
deliberately stole the plate he was. acting in a way which was
completely outside the scope of his employment on behalf
of the shipowners.
The theft could not have been prevented
by any reasonable diligence of the shipowners through the
officers and crew of the ship."
Salmon, L.J., speaking in a similar strain (at page 599) emphasised
that the fact that the thief's employment on board presented him with ~
the opportunity to steal does not suffice to make the shipowners liable.
~
The conclusion drawn was :
"For an employee to be liable, however, it is not enough
that the employment merely afforded the servant or agent an
opportunity of committing the crime."
It must be shown that the damage complained of was caused by any
wrongful act of his servant or agent done within the scope or course
of the servant's or agent's employment, even if the wrongful act amountff
ed to a crime.
For this proposition, Salmon, L.J. referred to Lloyd v.
'Grace, Smith & Co.(1).
(I) [1912] A.C. 716.
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1017
In United Africa Company Ltd. v. Baka Owoade( 1) the
Privy
A
Council laid down that a master is liable for his servant's frand perpetrated in the course of master's business, whether the fraud v,as for
the master's benefit or not, if it was committed by the servant in the
course of his employment.
There is no difference in the liability of
a master for wrongs whether for fraud or any other wrong committed
by a servant in the course of his employment, and it is a question of
fact in each case whether it was committed in the course of the
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employment.
In that case, the appellant-company,
general
merchants,
had
expressly committed to servants of the respondent, a transport contractor, at his request, goods for carriage by road, and the servants stole
the goods, and the evidence established that that conversion took place
in the course of their employment.
The respondent was held liable
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to the appellants for the value of the goods.
The rule in Lloyd v.
Grace, Smith & Co. (supra) was applied.
Now, let us apply these principles to the facts of the present case.
The plaintiff's case, as already noticed, in the plaint was that the
various amounts had been handed over in cash or in cheque by her
to K. D. Shukla, an employee of the Bank for crediting in her Savings
Bank account with the defendant-Bank.
But Shukla fraudulently misappropriated or converted the same to his own use.
Therefore, the first question that falls to be considered is whether
the amounts, in question, were handed over by the plaintiff or on her
behalf by her husband, Bhagwati Prasad, to K. D. Shukla in the course
of the Bank's business ? In other words, was K. D. Shukla, while
receiving these amounts from the plaintiff, acting as an agent of the
plaintifI or of the Bank in the cours<; of bis employment ~ This question, further resolves into the issue whether these amounts in question
were handed over in the usual course of business in the Bank?
Issue No. 1, framed by the trial court, is wide enough to cover
this point.
As already noticed, the trial court decided
this
i<>ue,
excepting with regard to the items of Rs. 4,000/- and Rs. 105/-, in
favour of the plaintiff.
The High Court, on appeal, decided this issue
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y witl1 regard to the item of Rs. 4,000/- in favour of the plaintiff.
/
,
Since it is contended that the court below has misread the evidence
and has not paid due attention to some of its features, we propose fo
~
re-examine the same ourselves.
The main items shown in the Pass Book, ~s deposited in the respondent's Savings Bank Account are of Rs. 4,000/- and Rs. 8,000/-.
· In regard to the item of Rs. 4,000/- shown as deposited on September 17, 1945, Bhagwati Prasad testified:
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"Rs. 4000/- was deposited by cheque on 17th SeptemR
ber 1945. It was presented in the Bank on 10th September,
(I). 1955]AC. 130.
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SUPREME COURT REPORTS
[1978) 3 S.C.R.
1945 ...... The counterfoil (Paper No. 4 of List 41/C) of
· Rs. 4000/- relates to this cheque, showing the amount deposited on 17th September 1945.
This is a crossed cheque.
_I
had written a letter in Hindi to the Bank
to deposit the
amount of this cheque in Shyama Devi's account."
In cross-examination, he clarified that this cheque for Rs. 4,000/-, dated
10th September 1945, was drawn by him on his account in favour of
'self'. The witness bad drawn two parallel lines on it so as to make it
a crossed cheque.
He did not issue this cheque in Shyama Devi's
name. This crossed cheque was banded over by the witness
at the
counter of the Bank.
The Counter Clerk asked the witness to go away,
assuring that the witness would later on receive the Pass Bank with
the amount duly entered in it.
The witness then went out of station iri
connection with his bamboo business.
On his return on the 17th
September 1945, he went to the Bank.. The Counter Clerk then asked
the witness to deposit some money in cash before a new Pass Book
could be issued and the amount of the cheque credited by the transfer
in the plaintiff's account.
On the same day, the witness went to the
Bank and deposited Rs. 415 /- in cash.
Thereupon, a new Pass Book
was issued to the witness.
The amount of Rs. 4000/- was shown as
deposited in the account of the plaintiff on 17th September 1945. The
cross-examination reveals that the witness did not obtain any receipt
for the deposit of this cheque.
He further admitted that he had crossed
the cheaue. so that it could not be credited to anyb!)dy else's account
or be cashed by anyone also, but would go to his account. He further
clarified that he had signed this cheque on· its back as it was a 'self'
cheque.
He denied the suggestion that be signed the cheque on 10th
September 1945 on its back, as he ca~hed it at the Calcutta National
Bank.
He expressed ignorance if the payment of this cheque was
paid by the Calcutta National Bank.
As testified by Shri A. Ganguli, who was Agent of the Imperial
Bank at Allahabad in Augmt 1946, the procedure for making deposits
in an account with the Bank, was as follows :-
"When a depositor comes to deposit money in his or her
Savings Bank account, the related voucher together with cash
is tendered by him at the cash department counter in the
Bank. The receiving Cashier counts and checks up
the
amount tendered, enters the items in the cash scroll maintained by him, certifies the voucher on the back by his signature in token of having received the money and passes the
voucher on to the Cashier for his signature.
The Head
Cashier after certifying the voucher sends it to the official in
the Banking Department who enters the voucher in his cash
scroll after branding the voucher with the big 'received' round
rubber stamp bearing the date of transaction.
The voucher
then goes to the ledger Keeper for entry in the relative account
after which it is passed on to the Day-Book writer for
entrv.
If the depositor had on that date lodged his pass-book
with the Ledger-Keeper then the entry is also made in his
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s. B. l. v. SHVAMA DEVI (Sarkaria, J.)
pass-book and the pass-book togetber with the voucher and
Ledger is sent to the official for attestation.
The pass-book
need not necessarily be lodged with the Bank at the time of
making the deposit but it must be produced when a withdrawal is effected.
In the cash voucher that is, tendered, the
ledger's sigilature is invariably taken before the money is
accepted by the Cashier."
1019
It may be noted that whereas in the case of the undisputed items this
procedure was followed, evidence with regard to the observance of
this procedure is not available, in the case of the disputed deposits.
Bhagwati Prasad has not produced any deposit receipt or voucher
evidencing the presentation of this crossed cheque for Rs. 4000/- in
the Bank to any employee of the Bank, nor is there any entry in the
cash scroll with regard to the deposit of any cash.
Another suspicious feature about this deposit was that being a
crossed cheque drawn in favour of 'self', it could be deposited in the
account of the drawer or the endorsee of the cheque only. lt was
not explained how it was cashed by the Calcutta National Bank. There
was no evidence to show that in whose account in
the
Calcutta
National Bank it was deposited.
Bhagwati Prasad ,;ays that he had
handed over a covering letter in Hindi from the plaintiff to the Bank,
requesting it to transfer and deposit the amount of the cheque in the
Savings Bank account of his wife, Shyama Devi.
No such letter is
forthcoming, nor is there any evidence on the record to show that
the plaintiff made any attempt to call for the production of any such
letter from the Bank.
No question with regard to this letter was put
to Shri A. Ganguli, the Agent of the Bank, or the other officiafs of
the defendant-Bank who appeared as witnesses.
Bhag:wati Prasad was
a man of business. Why did he not straightaway endorse that cheque
in favour of his wife?
This interval of 7 days between the alleged
presentation of the cheque to the defendant-Bank and the date of the
false deposit entry, i.e. 17th September 1945, is itself a very suspicious
feature. The entry in the pass-hook, showing the deposit of Rs. 4000/-
on 17th September was obviously false.
It is not disputed that this
cheque of Rs. 4000/- (Ex. 20) had already been credited to some one
•
else's account in the Calcutta National Bank Ltd, on the 15th Septem-
~
ber, 1945. So far as this deposit of Rs. 4000/- is concerned, it will
not be wrong to say that the decree passed by the High Court against
~
the defendant-Bank proceed mainly on the ground that the false deposit
entry in the Pass Book in respect thereto is in the hand of K. D. Shukla
who was at the material time an employee of the Bank.
There is no corresponding entry in the Ledger of the Bank, showing
that the amount of this cheque was first debited in Bhagwati Prasad's
l!ccount and then transferred to the plaintiff's account.
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The High Court was thus not right in reversing the finding of the
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trial court in respect of this item of Rs. 4000/-. The onus was on
the plaintiff to show that she paid the amount to an employee of the
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1020
SUPREME COURT REPORTS
[1978] 3 S.C.R.
Bank and was received by that employee in the course of his employment.
The false and fraudulent entry about the deposit
of
thi&
amount in the Pass Book, could not shift the onus on the Bank to
prove the contrary.
This takes us to the next big deposit in dispute.
This deposit
of Rs. 8000/- consists of two items. In examination-in-chief, all that
Bhagwati Prasad stated with regard to the deposit of this cheque and
the transfer of this amount from his account to that of the plaiilfiff
was thus:
"On 7th December, 1945 I deposited Rs. 8000/-. I
gave a letter that a sum of R!i, 7000/- from my current
account be transferred to the account of Shyama Devi and
I deposited Rs. 1000/- in cash with the Bank."
He did not say as to which employee of the Bank he had handed
over this cheque, and where.
He did not even allege that he had
received any voucher evidencing the deposit of this cheque or cash
from the Bank, much less he produced any documentary evidence
to show the deposit.
Cross-examined, he expressed ignorance if the
Bank had sent him any letter informing that Rs. 7000/- had been
debited in his account and transferred to Shyama Devi's account. He
further admitted that he did not receive or remember if any 'receipt'
from the Bank. transferring Rs. 7000/- from his account to Shyama
Devi's account was obtained by him.
In this connection, he added :
"From the pass-book, I verified the correctness of the entries and did
not make further enquiries of the transfer of this
amount of
Rs. 7000/-."
The Bank's case was that it could not have accepted, th() deposit of
Rs. 7000/- for crediting to the Savings Bank Account as it would have
been contrary to Rules 6 and 7 of the Savings Bank Rules.
According
to these Rules a depositor cannot pay a sum larger than Rs. 5000/-
at a time, nor can he deposit a sum exceeding
Rs. 10,000/- in a
year.
When Bhagwati Prasad's attention was drawn to these Rules
printed in the Pass Book, he stated that at the time of iSsuing this
cheque, he was not aware of these Rules.
Then there is the ledger
entry (Ex. 19) which purports to show that Rs. 7000/- were withdrawn from the current account of Bhagwati Prasad & Sons with the
Imperial Bank of India, Allahabad, on December 7, 1945, by cheque.
The evidence of the Bank officials, Mahadeo Prasad and Shri A. Ganguli was to the effect, that the: entry in words and figures on December
7, 1945 in the Pass Book issued to the respondent, is in the hand·
writing of K. D. Shukla, while the initials against that entry in the
relevant column purporting to be of Mahadeo Prasad (Head Cashier),
were forged initials.
·
The trial court allowed the respondent's claim in respect of this
item of Rs. 7000/-, on the basis that the entries in the Pass Book
and the Statement of Ledger Account (Ex. 19) relating to the current
account of Bhagwati Prasad & Sons supported Bhagwati Prasad's word
of mouth. It did not accept Mahadeo Prasad's testimony, who was.
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s. B. I. v. SHYAMA DEVI (Sarkaria, !.)
10 21
at the material time, a Sub-Accountant of the Bank to the effect, that
A
the initials '!Jurporting to be his against the items of Rs. J 05 /-, Rs.
4000/-, Rs. 400/, Rs. 432/- in the Ledger Account, were not executed
by him, but "ere imitations of his initials.
The High Court, at the appellate stage, admitted additional do~u
mentary evidence consisting of certmn letters which passed between the
defendant-Bank, the Agent of the Bharat Bank, Allahabad and Dass
B
Bank Ltd. These letters would show that the Ledger Entry (Ex. P-9B)
showing the withdrawal of Rs. 7000/- on December 7, 1945 from the
current account of Bhagwati Prasad & Sons with the Imperial Bank,
Allahabad, is a false entry.
The first of these letters is dated October
7, 1946 (Ex. 1) addressed by the Imperial Bank of India to the Agent,
Bharat Bank Ltd., Allahabad. It is marked 'Private and Confidential'.
It reads :
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''Dear Sir,
Cheque No. 620149 dated 21st November, 1945 for
Rs. 7000 drawn by Messrs Bhagwati Prasad & Sons.
We have been advised by Messrs Bhagwati Prasad &
Sons, the drawer of the above cheque that this cheque was
D
sent by him to us f.or credit of his account. From our records
we are unable to trace this entry in our books.
I shall, therefore be glad if you will advise me of the date on which
and the name of the person or Bank to whom the amount of
the above cheque was paid by you."
In reply. the Bharat Bank Ltd., on October 18, 1946, wrote (Ex. 3)
E
"Dear Sir,
With reference to your P&C letter, dated the 7th ;nstant,
we beg to advise that the amount of the cheque for Rs. 7000/-
in question was paid by us to the
Dass Bank Ltd., on
21-11-45."
Thereupon, the Imperial Bank addressed a letter, dated October 22,
1946 (Ex. 2) to the Dass Bank Ltd., Allahabad, as follows :-
"Cheque No. 620149, dated 21st November, 1945 for
Rs. 7,000 on Bharat Bank Ltd.
The above noted cheque was paid to you through the
clearing on the 21st November, 1945. Please advise me for
whose credit the above cheque was collected by yon."
In reply, Dass Bank Ltd., informed the Imperial Bank by their letter,
<lated October' 23, 1946 (Ex. 4) as follows :
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" .... that the amount was realised by us in cash from
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Bharat Bank Ltd. and was credited to our C.D.