# TELECOM DISTRICT MANAGER, GOA AND ORS v. V.S. DEMPO & CO. AND ORS

- **Citation:** [1996] 3 S.C.R. 524
- **Court:** Supreme Court of India
- **Decided:** 1995-03-31
- **Case number:** I.A. No. 4-6. IN Civil Appeal Nos. 10005-07 of 1995
- **Bench:** K. Ramaswamy, G.B. Pattanaik
- **Source:** https://unisonlegal.in/judgment/supreme-court-of-india/telecom-district-manager-goa-and-ors-v-v-s-dempo-co-and-ors-14056
- **Pages:** 3

## Headnote

Indian Telegraphs Act, 1885 :
Section 7B-lnte1pretation of
C
Teleplwne-Subscriber-Bil/ing dispute-Detennination of dispute by
Arbitrator to be appointed by Central Government-Reference to Arbitratm~Held authority under the Act is enjoined to make reference to
Arbitrator without any direction of Cowt-Administrative instntctions issued
by Union of India providing for dispute to be refe1Ted only when there was a
D reference by Court-Held in defiance of the language used in Section 7B-Object of section 7-B explained.
E

## Text

A
TELECOM DISTRICT MANAGER, GOA AND ORS.
v.
V.S. DEMPO & CO. AND ORS.
MARCH 18,1996
B
[K. RAMASWAMY AND G.B. PATTANAIK, JJ.]
Indian Telegraphs Act, 1885 :
Section 7B-lnte1pretation of
C
Teleplwne-Subscriber-Bil/ing dispute-Detennination of dispute by
Arbitrator to be appointed by Central Government-Reference to Arbitratm~Held authority under the Act is enjoined to make reference to
Arbitrator without any direction of Cowt-Administrative instntctions issued
by Union of India providing for dispute to be refe1Ted only when there was a
D reference by Court-Held in defiance of the language used in Section 7B-Object of section 7-B explained.
E
CIVIL APPELLATE JURISDICTION : I.A. No. 4-6.
IN
Civil Appeal Nos. 10005-07 of 1995.
From the Judgment and Order dated 31.3.95 of the Bombay High
Court in W.P. Nos. 398, 134 and 192 of 1994.
F
R. Venugopal Reddy and Ms. Anil Katiyar for the Appellants.
The following Order of the Court was delivered :
Appeals are taken on board.
These appeals by special arise from the judgment of the Bombay
G High Court, Pana.ii Bench made on March 31, 1995 in C.W.P. No 398/94
and batch. The fact relate to the dispute raised by the respondents for two
bills, one for a sum of Rs. 99,196 and the other for Rs. 71,280. The
appellant-Union of India has taken the stand that under the Administrative
Instructions issued by it, the dispute cannot be referred unless the subH scriber approaches the Court and the Court gives the direction for appoint524
i )
·>(
TELECOM DISTRICT MANAGER v. V.S. DEMPO & CO.
525
men! of an arbitrator under Section 7B of the Indian Telegraphs Act. A
Section 7B reads as under :
"7-B Arbitration of Disputes : (1) Except as otherwise expressly
provided in this Act, if any dispute concerning any telegraph and
telegraph authority and the person for whose benefit the line,
appliance or apparatus, is, or has been, provided, the dispute shall B
be determined by arbitration and shall, for the purposes of such
determination, be referred to an arbitrator appointed by the
Central Government either specially for the determination of that
dispute or generally for the determination of disputes under this
section.
c
(2) The award of the arbitrator appointed under sub-section
(1) shall be conclusive between the parties to the dispute and shall
not be questioned in any court."
A reading thereof would indicate that if any dispute concerning any
telegraph line, appliance or apparatus arises between the telegraph
authority and the person for whose benefit the line, appliance or apparatus
D
is, or has been provided, the dispute shall be determined by an arbitrator.
Such determination shall be referred to an arbitrator appointed by the
Central Government either specifically for the determination of the dispute E
or generally for the determination of dispute under this section. The award
of the arbitrator shall be conclusive between the parties to the dispute and
its correctness is prohibited to be questioned in a court of law. It would,
otherwise, be clear that any dispute regarding the billing of the meter and
the liability on a subscriber thereon when its correctness is disputed, should p
be referred to the arbitrator by the Central Government. The arbitrator's
award shall be final. In a recent judgment, considering the provisions of
the Act, this Court has explained that when the arbitrator's award is final,
it would be subject to only judicial review. The judicial review by the High
Court or this Court would be possible only when the arbitrator gives
reasons in support of the conclusions he reaches, be it technical or on G
factual basis. The Administrative Instructions issued by the Union of India
that the dispute shall be referred only when there is a reference by the
Court is obviously in defiance of the language used in Section 7B. The
power to refer the dispute has been given by the Parliament only with a
view to see that the authority acts within reasonable limits and that when H
526
SUPREME COURT REPORTS
[1996) 3 S.C.R.
A subscriber disputes the correctness of the meter reading or operation of
the apparatus etc. instead of litigating the dispute in a civil Court, it should
be decided by arbitrator under Section 7B. Obviously, pending proceedings
the Act intended to operate without undue delay to secure public revenue
and also flow of electrical operation envisaged under the Act. Under those
B circumstances, we are of the view that the High Court is right in directing
that the authority under the Act is enjoined to make reference under
Section 7B without any direction by the Court and if need be it is for the
subscriber to approach the Court.
The appeals are accordingly dismissed with above directions. No
C costs.
T.N.A.
Appeals dismissed.